JustPark Department For Infrastructure Apologises Over Parking App


JustPark Department For Infrastructure Apologises Over Parking App

The Department for Infrastructure has apologised after people were issued parking tickets in error after problems with its new mobile parking app.

JustPark, which replaced ParkMobile in January, said it had experienced “teething problems”.

Several users told BBC News NI they received error messages, incorrect bills and parking charge notices (PCN).

Individuals who incorrectly received a parking ticket will be refunded, the department said.

Infrastructure Minister Nichola Mallon told the Good Morning Ulster radio show that 20 people were incorrectly issued parking tickets on Friday.

“There was an issue with the app on Friday and the problem was caused by poor mobile signal”, she said.

However, issues were raised with BBC News NI before Friday.

“We began the cancellation of the penalty notices on Friday and all will be completed by today (Monday), but absolutely this is another inconvenience for members of the public,” she said.

“We need to make sure things like this don’t happen again.

“If we are encouraging people to go on to apps and online then we need to make sure we have the infrastructure there so those errors don’t occur.”

The Department for Infrastructure announced the change in provider at the beginning of January.

JustPark charges a transaction fee of eight pence per session, which is cheaper than the previous provider.

Some motorists have claimed they were unable to cancel bookings or received error messages, saying they already had a booking – preventing them from starting a new parking session.

Australian Open Novak Djokovic To Face Milos Raonic In Quarter-Finals

Those who were unable to cancel their sessions said they were billed by JustPark for more than they should have been and the company refunded the money when contacted.

A Just Park spokesperson said thousands of people have been using the app and acknowledged it had experienced “teething problems”.


In a statement, a Department for Infrastructure spokesperson said they were “made aware of an issue” and “acted swiftly” to establish the detail.

“Immediate action has been taken to investigate and the department has been assured by the company chief executive that the problem has been identified and rectified,” they said.

“As a result a small number of people did receive a PCN in error and they will be refunded.

“The department apologises for any inconvenience caused.”

JustPark Department For Infrastructure Apologises Over Parking App


  1. Hey! I just wanted to ask if you ever have any problems with hackers? My last blog (wordpress) was hacked and I ended up losing several weeks of hard work due to no data backup. Do you have any methods to protect against hackers?

  2. Thanks a lot for sharing this with all of us you really know what you’re talking about! Bookmarked. Please also visit my site =). We could have a link exchange contract between us!

  3. I’ve observed that in the world nowadays, video games are classified as the latest popularity with children of all ages. There are occassions when it may be not possible to drag the kids away from the games. If you want the best of both worlds, there are lots of educational games for kids. Great post.

  4. I’m impressed, I must say. Actually not often do I encounter a blog that’s each educative and entertaining, and let me let you know, you’ve gotten hit the nail on the head. Your thought is outstanding; the issue is one thing that not sufficient people are speaking intelligently about. I’m very joyful that I stumbled throughout this in my search for something regarding this.

  5. Hi there are using WordPress for your blog platform? I’m new to the blog world but I’m trying to get started and create my own. Do you need any html coding knowledge to make your own blog? Any help would be greatly appreciated!

  6. Hello there, I found your blog via Google while searching for a related topic, your web site came up, it looks good. I’ve bookmarked it in my google bookmarks.

  7. It is my belief that mesothelioma is usually the most lethal cancer. It contains unusual qualities. The more I actually look at it a lot more I am assured it does not work like a real solid flesh cancer. In case mesothelioma is often a rogue virus-like infection, so there is the chance of developing a vaccine along with offering vaccination to asbestos subjected people who are at high risk associated with developing upcoming asbestos connected malignancies. Thanks for sharing your ideas for this important ailment.

  8. of course like your web site but you need to check the spelling on several of your posts. Many of them are rife with spelling issues and I to find it very troublesome to tell the truth nevertheless I will surely come back again.

  9. Oh my benefits! an outstanding write-up guy. Thank you Nevertheless I am experiencing issue with ur rss. Don?t understand why Incapable to sign up for it. Exists anyone obtaining identical rss issue? Any individual that understands kindly respond. Thnkx

  10. Hiya, I’m really glad I’ve found this information. Today bloggers publish only about gossips and net and this is really frustrating. A good site with interesting content, this is what I need. Thank you for keeping this site, I’ll be visiting it. Do you do newsletters? Can not find it.

  11. I’m usually to blogging and i actually admire your content. The article has actually peaks my interest. I’m going to bookmark your site and keep checking for brand new information.

  12. Great post. I was checking continuously this blog and I am impressed! Extremely helpful information specially the last part 🙂 I care for such information a lot. I was seeking this certain information for a long time. Thank you and best of luck.

  13. Get help to stop drinking. Helping women quit drinking alcohol. Coach Mary Wagstaff. Feel better, mind, body and soul. Mindfulness based coaching and alcohol recovery. Yoga for recovery.

  14. Simply wish to say your article is as amazing. The clarity in your submit is just excellent and that i could suppose you are an expert in this subject. Well with your permission let me to snatch your RSS feed to stay up to date with coming near near post. Thanks 1,000,000 and please carry on the gratifying work.

  15. Thanks for your entire efforts on this web site. My mom delights in engaging in investigations and it’s really easy to see why. Many of us learn all regarding the dynamic means you provide very useful things through this website and as well as recommend response from some others on this topic plus my child has been understanding so much. Have fun with the remaining portion of the year. You are doing a tremendous job.

  16. I know this if off topic but I’m looking into starting my own weblog and was curious what all is needed to get setup? I’m assuming having a blog like yours would cost a pretty penny? I’m not very web smart so I’m not 100 positive. Any tips or advice would be greatly appreciated. Appreciate it

  17. Aw, i thought this was a very good post. In notion I would like to put in writing like that additionally – taking time and actual effort to manufacture a excellent article… but what / things I say… I procrastinate alot and no indicates apparently get something accomplished.

  18. Great beat ! I wish to apprentice while you amend your web site, how can i subscribe for a blog website? The account aided me a appropriate deal. I had been a little bit acquainted of this your broadcast provided bright clear idea

  19. It was a excitement getting to your site recently. I came up here right now hoping to find out interesting things. I was not dissatisfied. Your ideas upon new methods on this topic were insightful and a fantastic help to me. Thank you for creating time to create these things plus for sharing your thoughts.

  20. I totally understand what you have explained. Actually, I browsed throughout your several other content articles and I do believe you are absolutely correct. Congrats with this particular blog.

  21. When I initially commented I clicked the -Alert me when brand-new comments are added- checkbox as well as now each time a comment is added I get 4 e-mails with the same remark. Is there any way you can eliminate me from that solution? Many thanks!


Please enter your comment!
Please enter your name here